SHIPMENT AND CANCELLATION POLICY
Order Processing and Shipment
All in-stock items are shipped within 24 to 48 hours from date of purchase. Orders placed on Friday will be processed and shipped the following Monday.
Standard Delivery: Our standard delivery service for the U.S.,is USPS. Standard delivery times are as follows:
- Continental US addresses: 3-4 business days from the date of shipment.
- Alaska and Hawaii addresses: 7-10 business days from the date of
shipment.Returns & Refunds
Damaged or incorrectly sized products may be returned for any reason within 30 days of original purchase. In order to request a refund or receive a replacement, contact Storm Restoration Nation Customer Service at (213) 909-5466 or email: firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. The RMA number must be clearly visible on the exterior of any returned package. Reimbursement will be issued within a period of 30 days of receipt and will be issued in the same manner as the original payment method.
- If the product was purchased directly from a Storm Restoration Nation Distributor or Reseller, the refund must be processed by that Distributor/Reseller. The product must be returned along with the original invoice to the Distributor/Reseller who will refund the product purchase price. The Distributor/Reseller will then return the product to Storm Nation Inc. for a replacement product.
*There are absolutely No Refunds or Returns for any Digital products once processed and delivered, this includes ALL of our Contractor forms packages and individual documents (sales training guides, company manuals, contracts etc)